The Opéra team manages the complexity of organizations, business processes, and information systems.
Founded in April 2007 and based in Lyon, Opéra has around fifteen employees located in Lyon (69).
Opéra brings its expertise to large companies, SMEs, or government agencies, both in France and internationally.
Our promise ...
For its clients and itself, Opéra delivers business performance by jointly developing customer experience and employee experience.
In a context of transformation or optimization of existing processes, we deliver performance by simultaneously combining business vision & IT vision.
The common thread ...
At Opéra, simplicity and short-term measurable results are key.
Opéra leads an innovation process aimed at bringing value to both the company and society. The company's personnel are aware of the 'doing more with less' approach.
Constraints and adversity are seen as opportunities. We focus on first understanding the problem to find a solution.
OPÉRA possesses the essential assets for the success of your projects
Independence
- Short decision cycles
- Autonomy and objectivity
Human value
- Close management
- Training and continuous skills development
- Dynamic recognition of the value contributions of employees
Continuous improvement
- Lean Agile Services Methodology (simplicity and short-term measurable results)
- Agility and culture of innovation
- Industrialization
- Service Centers
Data & Security driven
- Data gouvernance vectrice d’opportunités, de sécurité et de stabilité
- Real-time expertise and AI
- Cybersecurity, Certification, and Tools Used for Discovering Vulnerabilities
Voice of the customer, voice of the employee
- Culture of Customer Engagement and Satisfaction
- Spirit of Cooperation and Partnership
- Adaptability & Flexibility
- Tailored Offerings
Human Resources Policy
The synergy of Opera's skills, made possible by sharing expertise and best practices, brings excellence to our missions.
To foster innovation
- Innovation process in place at Opera: every collaborator proposes their ideas, and after an incubation period, if there is demonstrated interest for the company, the ideas are implemented as projects.
- Key collaborators in their respective fields organize the collection of information for methodological and technical monitoring and lead events (breakfast meetings, after-work gatherings, webinars...).
- A partnership approach with universities and the Opera ecosystem.
To encourage follow-up and exchanges
- Personalized monthly follow-up
- Close professional support at the group dynamic level through individual coaching (interactions with clients, colleagues, partners...)
- Close professional support at the technical and methodological level
Improvement at Opéra is achieved through continuous training of Opéra Translation's collaborators
To Lean Six Sigma and Lean Management
All employees are trained in Lean Six Sigma and Lean Management to aim for greater speed and efficiency in the services delivered. In addition to increasing organizational revenue through streamlining processes and reducing company costs by eliminating waste, Lean Six Sigma fosters team development through a sense of belonging and accountability.
To Transactional Analysis in organizational fields
All employees undergo a training cycle in Transactional Analysis (TA) to better understand the functioning of individuals within organizations. This training facilitates group dynamics.
Our philosophy
In the group, action and practice are perceived as far superior to theory.
Opera focuses on abilities and audacity.
